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Shipping Info

Upon receipt of your order and either clearance of your charge card or receipt of your payment, Universe Productions will ship your order within 2-3 business days. Business days are Monday through Friday, 9 am-5 pm PST, excluding legal holidays.

First Class mail in the
USA usually takes 3-5 business days. Priority mail takes 2-3 business days. Express mail is guaranteed to arrive by noon the next business day (3 pm on Saturday) in most areas of the U.S. Express mail orders must be placed with us by 12 noon PST Monday-Friday in order to be shipped the same day.

See Shipping Rates for more delivery information and shipping costs to the
USA, Canada, Australia and Europe.

PAYING BY CHECK OR MONEY ORDER: Call us toll-free at 1-888-955-1995 to confirm the total cost of your order, including shipping and any applicable sales tax (Washington residents only).

Send your name, phone number, email address, billing and shipping address, and item/quantity along with your payment to:
Universe Productions, P.O. Box 147, Washougal, WA 98671. For convenience, print and fill out our fax/mail form.

Please note:
We regret we will be unable to ship your order if your check or money order is not made out for the correct amount.

If you have any questions about this policy, please email us at info2@universedvd.com.

Order online or call toll-free 1-888-955-1995.
You may also fax or mail your order.

P.O Box 147, Washougal, WA 98671

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