Upon receipt of your order and either
clearance of your charge card or receipt of your payment, Universe Productions
will ship your order within 2-3 business days. Business days are Monday
through Friday, 9 am-5 pm PST, excluding legal holidays.
First Class mail in the USA
usually takes 3-5 business days. Priority mail takes 2-3 business days.
Express mail is guaranteed to arrive by noon the next business day (3
pm on Saturday) in most areas of the U.S. Express
mail orders must be placed with us by 12
noon PST Monday-Friday in order to be shipped the same day.
See Shipping Rates for
more delivery information and shipping costs to the USA,
BY CHECK OR MONEY ORDER: Call us
to confirm the total cost of your order, including shipping and any applicable
sales tax (Washington residents only).
Send your name, phone number, email address, billing and shipping address,
and item/quantity along with your payment to: Universe
Productions, P.O. Box 147, Washougal, WA
98671. For convenience, print and fill out our fax/mail
Please note: We regret we will be unable to ship your order if
your check or money order is not made out for the correct amount.
If you have any questions about this policy, please email us at firstname.lastname@example.org.
online or call toll-free 1-888-955-1995.
You may also fax or mail your
Box 147, Washougal, WA 98671
Store Shipping Contact
© 2002 Universe Productions, All Rights Reserved.